The Dubai Metro has revolutionized commute across the city, and Etisalat Metro Station Dubai, officially known as e& Metro Station, is a significant entry point on the Green Line network. It links thousands of commuters, residents, visitors, locals, internet searchers, and travelers to business districts, residential communities, airports, historic areas, the surrounding Sharjah communities, Al Nahda Street, Al Qusais, Al Twar, and Muhaisnah. Located at the eastern end of the line, the station is a vital hub with modern design that helps connect the main districts in the heart of northern Dubai.
This article is a practical guide, reviewing official transport information and analysing online guides to explain routes, metro lines, bus connections, transport connections, metro timings, the first train, parking, the park-and-ride facility, park access, available facilities, nearby attractions, location, the Green Line route, nearby places, basic details, important questions, transfer options, and useful travel tips. Whether you are searching, planning a trip, making a journey, or are a daily commuter, tourist, or resident, this guide provides quick, accurate information, a clear overview, and a complete overview to understand how the metro system works, use it with efficiency, travel confidently, avoid common mistakes, and enjoy every travel experience.
Etisalat by e& Metro Station Overview
Etisalat Metro Station, also called e& Metro Station and E. Etisalat Metro Station, is a metro station in the Dubai Metro network, located in Al Qusais near Muhaisnah and Al Twar, Dubai. Previously known as Etisalat, it opened in September 2011 as the eastern end station and northern terminus of the Green Line (G11). After the 2023 corporate branding change, the telecommunications company e& rechristened the station as Etisalat by e&, reflecting the updated branding in the UAE. It is public, accessible, and a key transit hub in the Dubai Green Line.
It connects Green Line services with Creek Metro Station, serving northern Dubai through a combination of buses, park-and-ride facilities, and easy station access. From my experience, it is a popular choice for metro riders, bus passengers, passengers, residents, workers, and travelers, offering a convenient entry point to the rest of Dubai. The company headquarters are nearby, while reliable public transport, transportation, rail, railway, route, terminal, line, mobility, infrastructure, accessibility, connectivity, commute, commuting, travel, journey, and services start here every day.
Key Facts
| Detail | Information |
| Current Name | e& Metro Station |
| Previous Name | Etisalat Metro Station |
| Metro Line | Green Line |
| Station Code | G11 |
| Opened | September 2011 |
| Location | Al Qusais, Dubai |
| Fare Zone | Zone 5 |
| Adjacent Station | Al Qusais Metro Station |
Location of e& Metro Station
The station is situated in Al Qusais on Al Nahda Street in Dubai, close to the Dubai–Sharjah border. Its convenient location makes it a popular choice for commuters travelling between the two emirates.
Nearby Areas Include:
- Al Qusais
- Al Twar
- Muhaisnah
- Al Nahda
- Dubai Airport Free Zone
- Communities Near the Dubai–Sharjah Border
The station also provides quick access to Dubai International Airport through the Green Line and interchange stations.
Exploring the Green Line Route from e& Metro Station
Etisalat Metro Station is the starting point of Dubai Metro’s Green Line, with trains running towards Creek through the heart of the city.
Major Stops Along the Route
The stations along the Green Line are:
- e& Metro Station (Etisalat)
- Al Qusais Metro Station
- Airport Free Zone Metro Station
- Al Nahda Metro Station
- Stadium Metro Station
- Al Qiyadah Metro Station
- Abu Hail Metro Station
- The Tablet of the Prophet’s (SAWS) Mercy
- Salah Al Din Metro Station
- Union Metro Station
- Baniyas Square Metro Station
- Gold Souq Metro Station
- Al Ras Metro Station
- Al Ghubaiba Metro Station
- Sharaf DG Metro Station
- Oud Metha Metro Station
- Dubai Healthcare City Metro Station
- Al Jadaf Metro Station
- Creek Metro Station
The Green Line passes through Deira and Bur Dubai, connecting many of the city’s major cultural, commercial, and business districts. Passengers can transfer to the Red Line at Union and BurJuman metro stations.
Popular Places You Can Reach from the Station
Direct Access To:
- Dubai Creek
- Gold Souk
- Spice Souk
- Al Fahidi Historical Neighbourhood
- Dubai Healthcare City
- Deira Business District
- Bur Dubai Commercial District
The station is ideal for tourists exploring Old Dubai and for daily commuters travelling across the city
Etisalat Metro Station Timings
Dubai Metro schedules may change due to operational requirements or public holidays. Green Line trains generally operate from early morning until late evening.
| Day | First Train | Last Train |
| Monday – Thursday | Around 5:00 AM | Around Midnight (11:47 PM) |
| Friday | Around 5:00 AM | Around 1:00 AM (12:46 AM) |
| Saturday | Around 5:00 AM | Around Midnight (11:45 PM) |
| Sunday | Around 8:00 AM | Around Midnight (11:44 PM) |
Passengers should check the latest updates from Dubai’s Roads and Transport Authority (RTA) before travelling, as metro timings may change due to operational updates or special occasions.
Parking Options Near Etisalat Metro Station
Etisalat Metro Station offers a large Park & Ride facility with parking facilities for around 2,300 vehicles, helping metro commuters, residents, and nearby communities from Dubai and Sharjah. This parking area allows commuters to park over before starting their metro journey, providing direct metro access, saving time, reducing fuel costs, and avoiding Dubai busy traffic. With easy movement from vehicle parking to the station entrance and metro platform, it supports better transportation, connectivity, and daily commuter convenience.
Advantages of the Park-and-Ride Facility
- Reduces traffic congestion in central Dubai
- Lowers commuting expenses
- Provides direct access to the metro
- Offers easy connectivity for Sharjah commuters
- Helps minimize urban parking challenges
Many commuters use the metro from the station to travel to their workplaces.
Facilities and Services at the Station
Dubai Metro stations are designed to support large passenger volumes while providing comfortable and convenient access for all users.
Etisalat Metro Station offers a range of passenger facilities to provide a smoother and more convenient travel experience.
Passenger Services and Facilities
- Ticket vending machines
- Nol Card recharge services for quick card top-ups
- Customer service counters for passenger support
- Prayer facilities
- Public restrooms
- Retail kiosks for essential purchases
- Air-conditioned waiting areas for passenger comfort
- Escalators and elevators for easy movement
- Accessibility services for people with disabilities
They provide a comfortable and convenient travel experience for daily commuters and visitors, making journeys to work and other destinations more enjoyable.
Services for Passengers with Disabilities
The station provides facilities to support convenient and accessible travel:
- Passenger elevators
- Wheelchair-friendly facilities
- Tactile navigation paths
- Dedicated accessibility areas for people with disabilities
These facilities follow the standard Dubai Metro accessibility guidelines to ensure convenient travel for all passengers.
Etisalat Metro Station Bus Routes and Connections
Etisalat Metro Station is more than just a terminal; it is an important public hub and intermodal transport node where metro and bus services connect. Several RTA feeder buses run on regular routes linking nearby communities, residential housing areas, and commercial areas.
Passengers can go from one place to another easily and transfer between routes without using private vehicles. With Nol cards, commuters enjoy reduced travel costs, improved coverage, enhanced connection, direct access, and a more seamless metro system experience for convenient daily travel.
Popular bus connections from the station provide access to areas such as:
- Al Qusais
- Al Twar
- Muhaisnah
- Hor Al Anz
- Dubai Airport Free Zone
- Nearby residential communities
The station receives high daily passenger usage due to its smooth integration between bus and metro services. As bus schedules are aligned with metro timings, passengers can continue their journeys with minimal waiting time and convenient transfers.
Nearby Attractions and Tourist Places
Etisalat by e& Metro Station is a convenient transport hub in Dubai with several nearby attractions and tourist places to explore. Although the station is outside the main tourist zone, visitors looking for places to visit can reach interesting sites through a short drive or metro ride, with many options available near the immediate vicinity.
Al Qusais Pond Park Dubai
Al Qusais Pond Park and Al Qusais Park are nearby green spaces offering walking paths, recreational areas, and useful facilities for a relaxing visit. Just a five minutes short walk from the station, these popular tourist spots are ideal for families, the whole family, or anyone looking for a quiet break with playgrounds and shaded seating. It is a peaceful spot loved by locals.
Dubai Airport Free Zone
Dubai Airport Free Zone (DAFZA) in Dubai is a top commercial hub and logistics hub for business travelers. From Etisalat Metro Station, visitors can easily get to this Free Zone near Dubai Airport, making the station a popular choice for accessing Dubai’s commercial and logistics zone.
Al Mamzar Beach Park Near Etisalat Metro Station
Al Mamzar Beach Park is a favorite spot for locals in Dubai, offering sandy beaches, swimming pools, picnic areas, and barbecue spots for a perfect family destination. This coastal park supports various outdoor activities with beautiful beaches, pools, and recreational areas. Visitors can reach the beach park in around 10–15 minutes by taxi or bus, making transportation, public transport, and travel time convenient from Etisalat Metro Station.
City Centre Deira
City Centre Deira is a popular stop near Etisalat Metro Station Dubai, offering shopping and entertainment with easy access through two metro stops from major connections like Union Station. It features over 370 stores, a cinema, and a food court for a complete visitor experience.
Dubai’s Historic Landmarks
Passengers can easily reach the destination by staying on the Green Line.
- Dubai Gold Souk
- Dubai Spice Souk
- Al Ras Heritage Area
- Al Ghubaiba District
- Al Fahidi Historic Neighbourhood
These places highlight Dubai’s cultural heritage and traditional market experiences.
Shopping And Dining Near Etisalat Metro Station
- Etisalat Metro Station in the Al Qusais area connects visitors with nearby shopping and dining options, including basic shops, retail outlets, and useful services.
- Al Qusais Plaza is a nearby small shopping center with grocery stores, pharmacies, cafes, and daily essentials, while Lulu Hypermarket offers a large supermarket experience with electronics and household goods.
- Al Nahda Center provides more retail choices with salons, shopping center facilities, and various stores. The area also has eateries, casual restaurants, local cafes, small cafes, and bakeries serving food options, beverages, local food, Arabic tea, and quick shawarma within walking distance.
For a wider shopping experience, City Centre Deira and Sahara Centre in Sharjah are easily accessible with a short drive or convenient bus ride.
Nearby Residential And Business Areas
Etisalat Metro Station serves an area known for its mix of residential neighborhoods and business complexes. Many people living in Al Qusais, Al Twar, and Al Nahda rely on the station for daily commuting, with easy access to affordable apartments, schools, clinics, and offices. The residential and business surroundings make it a practical location for both work and daily life.
Residential Features
- Al Qusais: Features mid-rise apartments with nearby schools and clinics, offering convenient daily living.
- Al Twar: Known for villas and townhouses with quiet streets and a peaceful residential setting.
- Muhaisnah: Offers a mix of labor camps and family apartments, serving diverse communities.
Business And Learning Areas
- Etisalat Headquarters: A major telecom office located nearby.
- Dubai Men’s College: Easily accessible within a short drive from the station.
- Dubai Women’s College: A nearby educational facility serving students from across Dubai.
Etisalat Metro Station Travel Times to Popular Locations
Travel time may vary depending on train frequency and the number of transfers required, but the station remains well-connected to the city for convenient travel.
Approximate Travel Duration
| Destination | Estimated Travel Duration |
| Al Qusais | 3–5 minutes |
| Stadium | 10–15 minutes |
| Union | 25–30 minutes |
| BurJuman | 30–35 minutes |
| Creek | 40–45 minutes |
These timings can change depending on service frequency, train schedules, and waiting periods.
Nol Card and Fare Information
Passengers using Etisalat Metro Station can access Dubai’s public transport services through the Nol card system.
Types of Nol Cards
- Silver Nol Card
- Gold Nol Card
- Blue Nol Card
- Red Nol Ticket
At Etisalat Metro Station, Nol cards offer a simple payment method for Dubai public transport users. The fare system is zone-based, and the fare is determined by the number of zones passengers cross. Residents, tourists, and commuters can use Nol cards or tickets for metro travel. Cards are sold through ticket machines and card top-up counters, where users can purchase, reload, or recharge their balance with easy access and quick service at the station.
Guide for First-Time Visitors to Etisalat Metro Station Dubai
For first time visitors, Etisalat Metro Station or e& Metro Station offers a smooth journey through Dubai Metro, one of the most organized public transport system networks in the world. With clear signage, modern facilities, and helpful staff, passengers can follow simple steps for easy navigation, direction, and support.
The station’s reliable service, accessibility, and organized network make daily travel and commuting more convenient with complete staff assistance and efficient urban transport facilities.
Get or Recharge a Nol Card
Passengers can purchase or recharge a Nol Card at Etisalat Metro Station Dubai through a ticket office, vending machine, or self-service kiosk. Before entering the paid area, check your card balance to ensure a sufficient balance for your trip. The card supports easy travel payment across Dubai metro and other transport services, with the fare deducted through the ticketing system during each journey. An existing card can be topped up quickly using the machine, office, or kiosk.
Tap Your Nol Card for Metro Access
At Etisalat Metro Station, a passenger can start the Dubai Metro journey by using a Nol Card. Simply tap the card at the entry gate to enter the station gate and get access through the smart card and Nol system. During travel, the fare calculation is calculated automatically, and after you reach your destination, use the exit gate for smooth exit. The electronic payment system manages balance deduction for the correct fare, making public transport and every metro journey easier for each user.
Follow Platform Signs
At Etisalat Metro Station Dubai, passengers can use the bilingual signs and Digital displays in Arabic and English as a simple guide. Always check the destination shown on the display to find the correct platform before boarding.
Select the Correct Cabin
Dubai Metro provides different cabin choices:
- Regular Cabin
- Gold Class Section
- Women and Children Section
Select the correct coach before boarding to prevent penalties.
Conclusion
From my experience, e& Metro Station Dubai, formerly known as Etisalat Metro Station Dubai, is one of the most reliable parts of the Dubai Metro network. Located on the Green Line, this transportation hub holds a vital and strategic position near Al Qusais and the Dubai–Sharjah border, making it an ideal option for thousands of commuters every day.
With large parking lots, frequent bus services, buses, a convenient location, and easy access to major destinations across Dubai, it serves as a valuable hub for transportation, connecting passengers with other metro lines. It also helps visitors explore the city’s cultural wonders through a convenient, affordable, and efficient journey, supported by a modern public transport system, robust infrastructure, and excellent connectivity.
FAQs
How to Check the Dubai Metro Schedule
To check the Dubai Metro schedule, use the official RTA (Roads and Transport Authority) official platform, RTA Journey Planner, or RTA Timetable Page (timetable page) for the latest timetable, metro timings, metro schedule, and schedule information. For quick online access, download the RTA Dubai mobile app (Dubai mobile app) for easy journey, planner, route planning, travel planning, transport, public transport, the app, and the page.
What is the 30 minute rule for metro Dubai?
The Dubai Metro 30-minute rule lets you switch, transfer, or make an interchange and connection between metro, bus, buses, or tram as a single continuous trip. Simply tap out when exiting the metro station, then tap in with your Nol Card within 30 minutes to continue your journey by the next mode of transport on public transport. Otherwise, you may pay a new fare under the fare rule for a single travel transit trip.
What Are the Bus Timings in Dubai?
From my experience, Dubai public buses run daily from 4:00 AM to 1:00 AM the next day, but specific hours vary by route and routes. Urban, feeder, and express lines follow a fixed schedule, while special 24-hour and late-night options are available and remain active on selected services.
Is Metro Available 24 Hours in Dubai?
The Dubai Metro is not available 24 hours a day. The Dubai metro operates during set operating hours and service hours as part of its daily operation and operational schedule. It closes overnight with a scheduled closure for track cleaning, maintenance work, keeping the railway, rail network, metro service, and public transport transport system safe instead of running 24 hours nonstop.
